Customer reviews today are more than just feedback ... while scathing comments about rude service point to training deficiencies. The vivid criticisms and real-life cases cut through assumptions ...

See reviews below to learn more or submit your ... and another time she carried tile samples out to my car. Customer service seems to be a dying art. But both Val and Lu deserve 5 stars for ...

Walmart (WMT), and Target (TGT) continued to dominate customer satisfaction rankings, though each faced their own challenges.

And although Allstate has several car insurance discounts and decent customer service reviews, its expensive rates may make it ultimately a less appealing option for auto insurance. Allstate offers ...

One recent review of a Dunkin' location in New York City complained about staff attitude and being over charged. 'Terrible customer service,' the customer fumed in a google review. ' ...

How to scale a practical strategy for managing reviews and brand presence that can apply to 10s of sites or hundreds of ...