Customer reviews today are more than just feedback ... while scathing comments about rude service point to training deficiencies. The vivid criticisms and real-life cases cut through assumptions ...

In my world I sell by always employing the best customer service principles. Many relationship managers, salespersons, and ...

Horrible customer service experience - ordered 3 cases of an energy drink and received 3 large cases of the complete wrong product in the mail. After contacting customer service and submitting ...

One recent review of a Dunkin' location in New York City complained about staff attitude and being over charged. 'Terrible customer service,' the customer fumed in a google review. ' ...

And although Allstate has several car insurance discounts and decent customer service reviews, its expensive rates may make it ultimately a less appealing option for auto insurance. Allstate offers ...