Frequent cruisers, at least some of them, like to complain about how loyalty programs have taken away perks that used to be offered. That's a chorus that has gotten louder with Royal Caribbean ...

Shortcuts to top-tier loyalty status can boost revenue and attract new customers, but they can also damage the brand's ...

The Royal Caribbean Crown & Anchor Society is a loyalty club that rewards repeat ... such as supervised youth programs and specialized children's and adolescent clubs.

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Royal Caribbean offers members of its Crown and Anchor loyalty program free drinks each day. Each day Diamond members get four drinks priced up to $14, while Diamond Plus members get five and ...

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Earlier this year, Royal Caribbean and Celebrity Cruises made the hand-pay process easier. Now, passengers on some ships have the option to register their identification with the cruise line before ...

Rare as these incident are, one occurred on Royal ... program. The move has sparked backlash among loyal cruisers with some accusing Carnival of prioritizing profits over customer loyalty.