(CNN) - A woman in California is desperate to help her son find his father’s cremated remains. The U.S. Postal Service ...

Cremation is a common choice for many families. This process turns the body into ashes, which is a less traditional but often more affordable and environmentally friendly option as compared to burial.

Garcia and her son, who are in San Jose, were supposed to get their ashes delivered directly from the cremation service via certified mail. The USPS tracking number showed that the ashes were ...

A San Jose mother and son desperate to get his father's cremated remains after the U.S. Postal Service said they were delivered to the wrong address.

(KGO) -- A San Jose mother and son desperate to get his father's cremated remains after the U.S. Postal Service ... theirs delivered directly from the cremation service via certified mail.