Just how many toilets can be affected by one clogged bathroom on a cruise ship? Carnival Cruise Line provides the dirty ...

Should Carnival Cruise Line stop pizza deliveries during production performances? The answer may not be an easy one.

No one wants to think about plumbing while taking a cruise. But what every cruise passenger needs to realize is that the ...

Everyone loves a good cruise hack. And social media is brimming with all kinds of clever tips and tricks for making a cruise vacation even ...

Here’s a closer look at what the passenger said and how Carnival's brand ambassador, John Heald, defended the cruise line.

Carnival Cruise Line recently revealed details on innovations coming with its next megaships, but many of its loyal ...

Cruise lines use variable pricing. That means the more demand there is for a cruise, the more it costs. In theory, that could ...

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

The cruise line is also asking whether it should charge for trivia and drop its famed "ship-on-a-stick" for better prizes.

John Heald, who has 600,000 followers on Facebook and blogs about his career as a cruise director, is known for answering questions about the cruise industry and addressing guests’ issues.