Less than a month out from PegaWorld 25, The Venerable Paul Greenberg and I, aka The CRM Playaz, have our annual pre-conference visit from Founder and CEO Alan Trefler. And we get a taste of what to ...

As customer expectations continue to rise, the ability to adapt quickly and deliver value consistently will define the next ...

Humans learn by breaking through and plateauing, persisting and resting, and, occasionally, experiencing the blissful flow state. Mastering a skill can take decades, but the learning process unfolds ...

Amid the whirlwind of healthcare mergers and acquisitions (M&A), it’s easy to overlook the critical early analysis of combined software applications. However, this oversight risks hindering patient ...