Feb 7, 2024 · Virgin Media’s Gig2 service offers download speeds of 2Gbps and operates on a full fibre network, powered by XGS-PON technology, enabling customers to download video games, films, music and large files in seconds.

I finally spoke to someone at Virgin Media last week (Jeff) who understands the problem and he was very helpful. But he got called away for a meeting. He said he would call the next day, but he didn't, and he hasn't been in touch since. To make matters worse, when I phone to ask to give him a message to call me they say it's 'impossible'!

Sep 27, 2024 · Gunslinger1 wrote:. What are the pros and cons of doing nothing? Is this a viable medium term option? Frankly we can manage without whizzy features like voice activation and user profiles, and while it is convenient to access Netflix via the V6 box and remote, we can still get it via the Roku box we need for other streamers, or the TV's built in 'smart' facilities.

Hi - thanks for replying. I managed to find this number for myself (I had tried 150 from my Virgin phone) but had to sit through so many options - choose this, pick that - and then finally get through to be told the current wait time was 110 minutes was enough to almost consign the phone to the front garden via the window.

virgin hub 5 - how can I setup separate 2.4 & 5ghz ssid's (WIFI access points) like Hub 4 Hi All, need some help if possible, I did search about but had trouble finning anything. I used to have two WIFI access points setup on the Hub 4 which allowed me to connect to either the older 2.4GHz WIFI signal or the newer (not so well supported) 5Ghz ...

For a couple of weeks we have been getting regular phone calls on 0800 052 1251. I’ve taken a couple of these calls but they seem a bit suspect. They claim to be from Virgin Media Sales and are saying something along the lines of ‘I am due to have my package reviewed’ although it was very hard to understand the caller’s accent.

So, if you need to check your Virgin Media Mail emails through My Virgin Media or at mail.virginmedia.com, you'll still use your My Virgin Media password. Connecting your Email to a Client App All Client apps are slightly different but to set them up they’ll take you through a list of settings and require you to enter your Virgin Media email ...

It also includes the complaints postal address which is Virgin Media, Sunderland, SR43 4AA. There isn't a customer facing email address. If you give a brief desciption of your issues here then a member of the forum team may be able to help.

Apr 4, 2024 · T he best method and time to contact them is to call 150 from a Virgin landline or mobile, or 0345 454 1111 from any other phone, but best to call at 8am when lines first open to avoid call queues. Choose option 4 retentions (thinking of leaving us) They are generally based in the UK, and have a greater degree of knowledge and flexibility ...

our Virgin Media Mail account is currently unavailable This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution.