Cuein AI
In an ecosystem of chat, voice, email, agentic AI, and human interactions, Cuein surfaces actionable customer insights — at a scale that no one else can match. Cuein improves CSAT/NPS and boosts retention and revenue.
ServiceNow to acquire conversational data platform, Cuein
Jan 17, 2025 · Cuein’s ability to dynamically measure conversations between humans and between AI agents and adapt in real‑time creates a continuous feedback loop that allows organizations to proactively address customer dissatisfaction and improve experiences at scale. Companies no longer have to wait for separate intent or impact analyses after customer ...
About Us - Cuein
Cuein was founded to help teams have confidence in their conversation workflows. Mayukh Bhaowal, founder of Cuein, worked with Fortune 500 companies as a Product leader at Salesforce Einstein to help teams build and optimize conversation workflows using AI.
ServiceNow to acquire Khosla Ventures-backed Cuein to …
3 days ago · Cuein was co-founded in 2021 by Mayukh Bhaowal and Vignesh Ganapathy. Headquartered in Belmont, California, the company is backed by Lightspeed Venture Partners, Khosla Ventures, and Webb ...
ServiceNow Acquires Cuein, the “Copilot for Customer Experience …
3 days ago · ServiceNow has agreed on a deal to purchase Cuein, a customer service AI provider. Describing itself as a “co-pilot for customer experience teams,” Cuein’s tech centralizes support data and leverages generative AI (GenAI) to allow customer service teams to answer “any kind of question.”
ServiceNow to Acquire Cuein to Enhance AI Agents - PYMNTS.com
6 days ago · Cuein’s experience in AI native conversation data analysis and insights will enhance the ability of ServiceNow’s AI agents to understand and process data from customer interactions ...
ServiceNow To Buy Cuein To Expand AI Capabilities - Nasdaq
6 days ago · (RTTNews) - ServiceNow (NOW), an AI-driven business transformation, Friday announced its plan to acquire Cuein, an innovator in AI-native conversational data analysis and insights. The financial ...
ServiceNow To Buy Conversational Data Company Cuein
4 days ago · Cuein was founded in 2021 by Mayukh Bhaowal and Vignesh Ganapathy. The company is headquartered in Belmont, California, and is backed by Lightspeed Venture Partners, Khosla Ventures, and Webb Investment Network. ServiceNow expects to close the acquisition of Cuein in Q1 of 2025. The terms of the deal were undisclosed. KEY QUOTES:
ServiceNow Plans Cuein Acquisition To Expand Agentic AI …
6 days ago · Cuein CEO and Co-founder Mayukh Bhaowal, in a prepared statement, said Cuein’s mission is to help companies improve service experiences by analyzing conversation data to uncover deeper business ...
ServiceNow to acquire AI conversation analysis firm Cuein - MSN
Cuein’s technology will allow ServiceNow to enhance decision-making and streamline operations for its customers. Mayukh Bhaowal, co-founder and CEO of Cuein, commented on the synergy between the ...